Work Examples | kimblankenship

Courses

Signature

Flight Support Customer Service Standards Training

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This course provides an overview of the Signature Flight Support Customer Service Standards for new employees. The course reviews Personal Appearance Standards, Communications Standards, Customer Service Standards and Facility Standards.

Sensitive Security Information Training

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This course provides an overview of the government's Sensitive Security Information Regulations and the Personal Identifiable information Regulations.

Murphy USA

New Team Member Training

Customer Service

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This video is an introduction to Murphy USA's Customer Service Policies. New Team Members are shown examples of good and bad customer service. The course mentor. Macee, is introduced along with Flat Murphy
(a 2-D character that Murphy USA uses in communications with their stores).

Murphy USA

New Team Member
Training

Shift Duties

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This video gives New Team Members an overview of
the shift duties for the Morning, Mid-Day and Evening shifts. Both inside and outside duties are shown along with the correct safety procedures.

Murphy USA

New Team Member Training

Point of Sale Machine Operation

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Murphy USA

New Team

Member Training

Liquid Sensor Alarm Notification

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Graphics

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This course reviews the Point of Sale system used in all Murphy USA retail stores and allows the learner to practice using the POS System within a virtual environment.

This course reviews the Liquid Sensor Alarm Notification Procedure and allows the learner to practice completing the appropriate online forms. Murphy USA team members are responsible for fuel and environmental safety at the all retail stores.

Instructional Materials

Activities

Facilitator Guides

Other

Courses

Signature

Flight Support Customer Service Standards Training

Developer, Editor,

Writer

Select icon

to view course

This course provides an overview of the Signature Flight Support Customer Service Standards for new employees. The course reviews Personal Appearance Standards, Communications Standards, Customer Service Standards and Facility Standards.

Sensitive Security Information Training

Developer, Editor,

Graphics

Select icon

to view course

This course provides an overview of the government's Sensitive Security Information Regulations and the Personal Identifiable information Regulations.

Murphy USA

New Team Member Training Customer Service

​Producer, Writer, Developer

Select icon

to view video

This video is an introduction to Murphy USA's Customer Service Policies. New Team Members are shown examples of good and bad customer service. The course mentor. Macee, is introduced along with Flat Murphy (a 2-D character that Murphy USA uses in communications with their stores).

Murphy USA

New Team Member Training

Shift Duties

Producer, Writer, Developer, Editor,

Graphics

Select icon

to view course

This video gives New Team Members an overview of the shift duties for the Morning, Mid-Day and Evening shifts. Both inside and outside duties are shown along with the correct safety procedures.

Murphy USA

New Team Member Training

Point of Sale Machine Operation

Producer, Writer, Developer, Editor,

Graphics,

Select icon

to view course

Murphy USA

New Team

Member Training

Liquid Sensor Alarm Notification

Producer, Writer, Developer, Editor,

Graphics

Select icon

to view course

This course reviews the Point of Sale system used in all Murphy USA retail stores and allows the learner to practice using the POS System within a virtual environment.

This course reviews the Liquid Sensor Alarm Notification Procedure and allows the learner to practice completing the appropriate online forms. Murphy USA team members are responsible for fuel and environmental safety at the all retail stores.

​

Instructional Materials

New Team Member Training

Customer Service

Producer, Writer,
Developer

This video is an introduction to Murphy USA's Customer Service Policies. New Team Members are shown examples of good and bad customer service. The course mentor. Macee, is introduced along with Flat Murphy
(a 2-D character that Murphy USA uses in communications with their stores).

New Team Member
Training

This video gives New Team Members an overview of
the shift duties for the Morning, Mid-Day and Evening shifts. Both inside and outside duties are shown along with the correct safety procedures.

Producer, Writer,
Developer, Editor,